Frequently Asked Questions
Have questions? We've got answers. If you need further help, contact us.
- Visit our registration page and fill in your name, phone number, and email address. Once submitted, your patient profile is created instantly and you can log in to manage your appointments and records.
- Head to our Book a Visit page, sign in or register first, and fill in the appointment request form. We will confirm your slot within 24 hours.
- Go to the Online Consultation page, sign in or register, and describe your dental concern. Our dentist will review your request and reach out within 24 hours to confirm a virtual slot.
- For your first in-person visit, please bring a valid photo ID (Aadhaar, PAN, Passport, or Driver's Licence), any previous dental X-rays or records you may have, and — if applicable — your health insurance card. Arriving 10 minutes early helps us complete your intake smoothly.
- Log in to your patient account and navigate to the My Account section. There you can view your appointment history and download PDF invoices for any completed visit.
- Yes, we welcome walk-in patients, though we cannot always guarantee immediate availability. We strongly recommend booking an appointment in advance to minimise your waiting time, especially during peak hours.
- We are open Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 9:00 AM to 7:00 PM. The clinic is closed every Wednesday.
- We are located at Flat No. 298, Ground Floor, Janakpuri, New Delhi – 110058, India. Get Directions →
- Please contact us at least 24 hours before your scheduled appointment to cancel or reschedule. You can call us directly, send a message through the contact form, or ask at the reception desk.
- Absolutely. All patient data — including personal details, medical history, and treatment records — is stored securely and accessed only by authorised clinical staff. We comply with applicable Indian data-protection norms and never share your information with third parties without your explicit consent.
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